Data Processing Addendum
This document describes the standard PostGate service. Your signed order form or enterprise agreement controls if it states different terms. Contact: [email protected].
Roles
For customer content, the customer is controller and PostGate is processor. PostGate acts as controller for account, billing, security, and service telemetry data.
Security
PostGate uses tenant isolation, encryption in transit, encrypted provider credentials, access controls, audit logs, and tested backup procedures.
Subprocessors
Infrastructure, identity, billing, email, and monitoring vendors may process limited data under contractual confidentiality and security obligations. A current subprocessor list is available on request at [email protected].
Deletion and export
Customer data is deleted or returned after termination subject to backups, fraud prevention, and legal retention requirements.