Data Deletion Instructions
This document describes the standard PostGate service. Your signed order form or enterprise agreement controls if it states different terms. Contact: [email protected].
Disconnect a social profile
Open Dashboard → Profiles and choose Disconnect. PostGate deletes the stored OAuth credentials, stops future API access, and pauses pending deliveries. The publication history, delivery records, and previously stored analytics remain available under the retention period for your plan unless the provider’s rules require earlier deletion. Reconnecting the same external account restores it to the same history; connecting a different external account creates a separate entry.
YouTube and Google data
Revoking or disconnecting Google or YouTube access deletes the stored OAuth credentials and Google-authorized account identity, identifiers, links, and analytics data. PostGate retains only its own publication instructions, delivery outcome, and operational audit record under an anonymized disconnected-account label. Because Google requires Authorized Data to be deleted after revocation, a later reconnection is treated as a new connection. Permanently deleting the workspace from Dashboard → Account, or emailing [email protected], also removes the retained PostGate publication history.
LinkedIn data
Disconnect a LinkedIn connection in Dashboard → Profiles to delete its stored credentials, anonymize the connection entry, remove the cached logo, analytics or comments, remove LinkedIn identifiers and links from current publication records, and pause future deliveries. Your original content and operational publication history remain until workspace deletion. Previously delivered webhook events may retain Page names or identifiers under their retention period; disconnecting cannot retract data already sent to your systems. A later reconnection creates a new connection entry. Disconnecting a Page removes local access for that Page; to revoke the entire shared authorization for all Pages, remove PostGate in LinkedIn Settings → Data privacy → Other applications → Permitted services (https://www.linkedin.com/mypreferences/d/permitted-services). Posts already published remain on LinkedIn.
Pinterest data
Disconnect the Pinterest profile from Dashboard → Profiles to delete its encrypted OAuth credentials and stop future Pinterest deliveries. You can also revoke PostGate from your Pinterest account settings. Board names and Pin analytics are fetched live and are not retained as snapshots; deleting the workspace removes the remaining connection identity, publication instructions, Pin identifiers, and delivery records.
Delete your entire workspace
Open Dashboard → Account. Owners can permanently delete the workspace after typing its exact name. This removes every profile, encrypted token, post, media object, webhook, synced comment and message, analytics snapshot, API key, and member record, cancels any active subscription first, and returns a deletion confirmation reference. Owners and admins can download a JSON export before deleting.
Facebook, Instagram, and Threads requests
Data-deletion requests signed by Meta are received at PostGate’s data-deletion callback, verified, and processed automatically: all profiles, tokens, and associated data for the requesting user are purged, and Meta receives a confirmation code with a status URL you can check at any time.
Request deletion by email
You can also request deletion of your personal data — or ask what data PostGate holds about you — by writing to [email protected] from the email address associated with your account. Requests are completed within 30 days and confirmed in writing.
What is not deleted immediately
Short-lived encrypted backups and records we must keep for billing, fraud prevention, or legal compliance are removed on their own schedule (at most 90 days for backups).